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FAQ

You can find frequently asked questions and answers in the FAQ.


 
 
닫힘

Your email address entered when you sign up for a Samsung account will be used as your Samsung account ID.

 

Please note that it is not possible to change your email address unless you have any particular reason.

Therefore, please enter your email address carefully when you fill out the personal profile.

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Your email address entered when you sign up for a Samsung account will be used as your Samsung account ID.

 

The account verification link and URL with which you should complete the verification during the registration process will be sent to your email address. And if you want to change your password for any reason, the password reset email will also be sent to the email address.

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You can sign up for multiple Samsung accounts with different email addresses.

 

However, each account is considered as a separate ID and you cannot merge multiple accounts into a single one. The user profile, contents download and purchase history cannot be automatically shared among multiple IDs even though the owner is the same person.

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You can sign up for a Samsung account again with the same email address right away even after you withdraw your Samsung account.

 

However, please note that when you withdraw your account, all information such as user profile, contents and download and purchase history will be also automatically deleted.

 

And when you decide to re-register with the same email address, the ID newly created will be recognized not as the previous one but as the completely new one with the new issued user identification code. Therefore, it is not available for you to restore the previous data.

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Samsung accounts do have age limitations based on the legal conditions in various countries. The minimum ages for sign-up are as follows:
13 - United States
14 - South Korea
18 - Bulgaria, Croatia, Czech Republic, Denmark, Finland, Greece, Iran, Ireland, Lithuania, Norway, Romania, Slovakia, Sweden
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You can add your Samsung account on your mobile devices such as smartphnes and tablets through the below steps.

 

[ Go to ‘Settings’ > Select ‘Accounts’ > Select ‘Add account’ > Select ‘Samsung account’]

 

1) If you do not have a Samsung account :

- Your Samsung account will be automatically added through the following steps.

 

  [Go to ‘Settings’ > Select ‘Accounts’ > Select ‘Add account’ > Select ‘Samsung account’

   > Select ‘Create new account’ > Complete ‘Registration’]

 

2) If you have a Samsung account :

- Your Samsung account will be automatically added through the following steps.

 

  [Go to ‘Settings’ > Select ‘Accounts’ > Select ‘Add account’ > Select ‘Samsung account’ > Select ‘Sign in’]

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