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FAQ

You can find frequently asked questions and answers in the FAQ.


For MSO, the TV guide is compatible with:
• Dish Network
• DirecTV
• Comcast
• Charter
• FiOS
• TWC
• ATT U-verse
For video on demand:
• Media Hub
• Blockbuster
• YouTube
• Vudu
• Hulu


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You do not need any accounts to watch live TV. To watch movies and pre-recorded TV shows (i.e. video on demand content), you need at least one account (in addition to the Samsung account). Typically, you would use several different providers, for each of which you would have accounts.
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There are two methods for setting up an account with a video on demand content provider. You can either:


• Set up an account online with the provider before you need it.
• Tap Watch Now for a movie or TV show.
    a WatchON prompts you to select a content provider.
    b The on-screen prompts direct you to download and install the provider's own application.
    c The provider’s app prompts you to set up an account.

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Yes, you can sync your current accounts with Samsung WatchON. Once you select “Watch Now” and choose a content provider, you will be asked to enter your account information for the provider. You will only need to sync your accounts the very first time you select this provider.


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There are two methods. You can either:
• Select Watch Now and choose a video provider. Google Play prompts you to install the provider's application. Follow the prompts on screen to complete the installation.
• Pre-install all of the online video providers' applications. (To find apps, go to Google Play,)
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