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FAQ

You can find frequently asked questions and answers in the FAQ.


You do not need any accounts to watch live TV. To watch movies and pre-recorded TV shows (i.e. video on demand content), you need at least one account (in addition to the Samsung account). Typically, you would use several different providers, for each of which you would have accounts.
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There are two methods for setting up an account with a video on demand content provider. You can either:


• Set up an account online with the provider before you need it.
• Tap Watch Now for a movie or TV show.
    a WatchON prompts you to select a content provider.
    b The on-screen prompts direct you to download and install the provider's own application.
    c The provider’s app prompts you to set up an account.

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There are two methods. You can either:
• Select Watch Now and choose a video provider. Google Play prompts you to install the provider's application. Follow the prompts on screen to complete the installation.
• Pre-install all of the online video providers' applications. (To find apps, go to Google Play,)
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When you search for video on demand content, WatchON aggregates content from multiple content providers. To watch a movie or TV show from a content provider:
• Install that provider's Android application on your phone
• Create an account with that provider
If you decide to rent or buy content from a provider and you do not have their app installed, you are prompted to install the app after you select Watch now. You can then create an account with that service provider.
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